JustMeds is a digital platform that simplifies and streamlines the dispensing of medicines for patients through a national delivery service, helping to improve treatment access.

JustMeds is not an online retailer. Through its network of pharmacies, JustMeds processes all medicine deliveries to patients Australia-wide through its two locations in Sydney (Mosman, NSW) and Perth (Nedlands, WA). It also specialises in the secure pick-up, transport and delivery of cold-chain (must be kept in a refrigerator) medicines.

Echo Therapeutics has recently been made aware of some local pharmacies and healthcare companies that may be purchasing Pegylated interferon alfa-2a the intent of diverting treatment meant for Australian patients to other countries. This unauthorised export of Pegylated interferon alfa-2ais impacting the available supply of treatment for local patients.

Meeting the needs of Australian patients is the top priority for Echo Therapeutics. To ensure patients prescribed Pegylated interferon alfa-2acan continue to receive their treatment when they need it, all prescriptions (both eScripts and hard copy/paper scripts) will be processed by the pharmacists at JustMeds.

To ensure the transition to the new Home Delivery Program is as smooth as possible for you, we have developed some step-by-step guides for patients, which are available for you to view or download at: www.justmeds.com.au/pegasys

You will need to provide consent for your doctor to share your contact details (full name, phone number and email address only) and your script with JustMeds.

JustMeds takes the privacy and security of patients’ personal information very seriously, and will only hold your personal information if you continue to be prescribed Pegylated interferon alfa-2a further details about how JustMeds uses and stores personal information, or for a copy of their Privacy Policy, please visit: www.justmeds.com.au/privacy-policy

Please contact JustMeds directly via phone 07 2000 4124 or email rx@justmeds.com.au

If you have any questions or concerns about Pegylated interferon alfa-2a please contact the Echo Therapeutics Medical Information team on 1300 84 83 28, or via medinfo@echotherapeutics.net.

We process and ship orders Monday through Thursday, excluding public holidays and any weekend business closures by our shipping partners. Orders are shipped in the order they are received to ensure fairness and efficiency.

While we aim to dispatch most orders within 24 hours of fulfillment, some orders may require additional processing time due to factors such as inventory availability or order volume. In such cases, we will keep you updated with any potential delays.

We strive to deliver your orders as promptly as possible and appreciate your patience during peak times. If you have any questions regarding your shipment or need further assistance, please don’t hesitate to reach out to our customer support team.