Your medication, delivered at the right temperature
Patients pay only the required PBS co-payment. Your script is dispensed by a pharmacy in our partner network and delivered to your door.
First order
Your details, your eScript number or a scan of your paper script, and where to deliver.
Start first orderRepeat order
Confirm a few details and tell us if anything's changed. We'll process it straight away.
Start repeat orderHow it works
Four steps, from your script to your fridge.
- 1
Send your script
Email a copy of your paper script to rx@justmeds.com.au, or send us your eScript.
- 2
We confirm
We contact you by SMS or phone to confirm, and send a link for your co-payment.
- 3
Dispensed by the pharmacy
A pharmacy in our partner network dispenses your medication. We send everything in one delivery, including OTC items and vitamins. S8 medicines are the exception.
- 4
Delivered
You get SMS updates on your delivery. On the day, the driver calls to check someone's home.
Delivery options
You choose when you order. Delivery times start once the parcel has been dispatched.
| Detail | Cold Boxvia StarTrack | Cold TruckRefrigerated truck |
|---|---|---|
| Where | Australia-wide | Brisbane, Sydney, Melbourne, Tasmania, Adelaide and selected regional areas |
| Ships | Mondays and Tuesdays only | Every day |
| Arrives | 1 to 3 business days | 1 to 2 days in most major cities |
| If you're out | Ideal if you're not home during the day | Optional cold-safe esky that stays chilled for 4 hours |
| Packaging | Reusable cold-safe box with a prepaid return label, or a single-use box | No return needed |
What you get
The service, start to finish.
eScripts, no hassle
Send your eScript or email a paper script. Simple and fast.
Repeat reminders
We remind you when it's time to reorder, and when you need to see your doctor for a new script.
Everything in one delivery
Add your other medications, OTC items and vitamins to the same box.
National coverage
Home delivery across Australia, from metro to regional areas.
Pharmacist support
Talk to the dispensing pharmacy's pharmacist when you have questions.
Recycled packaging
All our packaging is made from 100% recycled materials.
Specialist programs
Programs we deliver with pharmaceutical companies.
STELARA Dose Optimisation Program
Up to a 6-month supply, delivered free of charge. We're in touch by SMS or email within 24 hours of receiving everything from your doctor.
Pegylated interferon alfa-2a Home Delivery
Free home delivery for Australians living with MPNs.
Supply update, 22 July 2026. Normal dispatch has resumed, with a small quantity of Pegasys® 180mcg available.
We work with industry to put patients first
JustMeds works with pharmaceutical companies, healthcare professionals and patients to make getting important medications simpler, safer and more convenient, at no extra cost to the patient. JustMeds is a medication ordering and delivery service, not a pharmacy. Your prescription is dispensed by a pharmacy in our partner network and delivered to you.
Pharma partnerships
We design programs with pharmaceutical companies that support patients through their treatment.
Healthcare professionals
We work closely with doctors and specialists so every patient gets their medication safely and on time.
Better outcomes
Fewer barriers to getting medication helps patients stay on therapy and get the most from their treatment.